Privacy Policy

1. Scope & Who We Are

SupremeHoodie.org (“we”, “us”, “our”) is a curated destination for authentic Supreme hoodies. This policy applies to our website at https://supremehoodie.org/ and related pages (the “Service”). It explains how we collect, use, disclose, and protect personal data.

Data controller: SupremeHoodie.org, 7362 Westlake Ave, Los Angeles, CA 90036, United States. Email: [email protected].

2. Data We Collect

• Account & Contact Data: name, email, shipping address, phone (when you create an account, sign up, or place an order via integrated checkout partners).
• Order & Transaction Data: items purchased, order value, payment method type, billing address. We do not store full payment card numbers; payments are processed by secure third-party providers.
• Communications: messages to support, product inquiries, survey responses, and marketing preferences.
• Usage & Device Data: IP address, device and browser type, operating system, referring URLs, pages viewed, time on page, clicks, and approximate location (derived from IP).
• Cookies & Identifiers: cookies, pixel tags, and similar technologies for essential site functions, analytics, and personalized content/ads (see Cookies section).
• User-Generated Content: reviews, ratings, photos, and other content you submit.

We obtain data directly from you, automatically via your device, and from third parties (e.g., payment processors, shipping partners, or advertising networks) consistent with this policy.

3. How We Use Your Data

• Provide the Service: operate the site, process orders, deliver products, handle returns, and provide support.
• Improve & Personalize: analyze performance, fix issues, develop new features, and tailor content or recommendations.
• Communicate: send transactional emails (order confirmations, shipping updates) and service notices. With your consent or as allowed by law, send marketing messages you can opt out of anytime.
• Safety & Compliance: detect and prevent fraud, abuse, and security incidents; comply with legal obligations; enforce our terms.

4. Legal Bases (GDPR)

• Contract: to provide products/services you request.
• Legitimate Interests: to maintain and improve our Service, prevent fraud, secure our systems, and market our offerings (balanced with your rights).
• Consent: for non-essential cookies/trackers and certain marketing. You can withdraw consent at any time.
• Legal Obligation: to meet tax, accounting, or regulatory requirements.

5. Cookies & Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, measure performance, and personalize content or ads.

• Strictly Necessary: essential for site functionality (e.g., navigation, checkout, security).
• Performance/Analytics: understand site usage to improve the experience.
• Functional: remember preferences and enhance features.
• Advertising/Targeting: deliver and measure ads that may be relevant to you.

You can manage your preferences anytime:

Open Cookie Preferences

You can also control cookies via your browser settings. Disabling some cookies may impact site functionality.

6. Analytics & Advertising

We may use analytics tools to understand how visitors use our site, and advertising partners to show relevant ads and measure performance. These partners may set cookies or use identifiers to track activity across websites and apps.

Where legally required, we ask for your consent before activating non-essential analytics or advertising cookies.

7. When We Share Data

• Service Providers: hosting, payment processing, shipping, analytics, customer support, and marketing tools bound by confidentiality and data processing agreements.
• Legal & Safety: to comply with law, legal processes, or protect rights, property, and safety.
• Business Transfers: in connection with a merger, acquisition, or asset sale, subject to this policy or a successor policy with notice.

We do not sell personal information in exchange for money. Some advertising or analytics uses may be considered “sharing” or “selling” under certain privacy laws; see Your Rights below for opt-out options.

8. Data Retention

We retain personal data for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context (e.g., tax/transaction records retained as required by law).

9. Security

We implement technical and organizational measures designed to protect personal data (encryption in transit, access controls, least-privilege practices). No method of transmission or storage is 100% secure; we continually work to enhance our safeguards.

10. Your Privacy Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data.
• Port your data in a structured, commonly used format.
• Object to or restrict certain processing (including direct marketing).
• Withdraw consent where processing is based on consent.
• Appeal or lodge a complaint with a regulator.

Submit requests at [email protected]. We may need to verify your identity and may deny requests where exceptions apply.

Start a Privacy Request

11. International Transfers

We operate in the United States and may transfer data to countries that may not provide the same level of protection as your home jurisdiction. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) for cross-border transfers.

12. Children’s Privacy

Our Service is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect data from children. If you believe a child provided data, contact us and we will delete it.

13. “Do Not Track”

Some browsers offer “Do Not Track” (DNT) signals. There is no industry standard for responding to DNT, so we do not respond to them. We honor legally required opt-outs, including Global Privacy Control (GPC) signals where applicable.

14. Third-Party Links

Our site may link to third-party websites or services. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information.

15. Changes to This Policy

We may update this policy to reflect changes in our practices, technologies, or legal requirements. We will post the updated policy with a new effective date, and notify you of material changes as required.

16. Contact Us